Pediatric Clinic LLC
2401 Village Professional Drive
Opelika, Alabama 36801
Answering Service 334.745.4660
If you have an EMERGENCY situation, you should dial 911.
If your child ingests poison or chemicals, you should call Poison Control at (800) 292-6678 or 911 first. They will instruct you how to
seek immediate medical attention.
If you have an urgent (but NOT emergent) medical problem after hours, dial our after hours answering service at (334) 745-4660. Typically, a nurse or doctor will call you back within 20 minutes.
All business, billing, insurance, appointment scheduling, immunization cards, medical records, school forms, routine or similarly related inquiries should be handled Monday through Friday
between 8:00 a.m. and 5:00 p.m. when we are best staffed to handle your requests.
Regular Office Hours
Telephones are answered Monday through Friday 8 a.m. to 5 p.m
Option 1 Appointments
Option 2 Billing / Insurance
Option 3 Prescription Refills
Option 3 Blue Slips
Option 4 General information
Option 4 Directions
Option 5 Message for a Nurse
Option 0 Operator
**Appointment times may differ from office hours posted, and are subject to physician availability.
Appointment times **
(all times are Central Time)
Monday through Friday**
8:00 a.m. - 11:30 am.
12:50 p.m. to 4:40 p.m.
Monday through Friday**
8:40 a.m. 11:40 a.m.
1:30 p.m. to 4:50
After-hours clinic telephones are answered:
Monday through Friday 5 p.m. to 8 p.m.
Saturdays 8 a.m. to 5 p.m.
Sundays & Holidays 12 p.m. to 5 p.m.
Our after hours clinic is for established patients ONLY with acute (new) illness or minor emergency care. We do not see new patients after hours. We do not provide 'well" services or routine services after normal hours.
Typically, we'll see patients after-hours on a walk-in basis:
Monday through Friday:
between 5:30 p.m. & 7:30 p.m.***
9:00 a.m. - 11:30 a.m.***
1:30 p.m. - 4:30 p.m.***
Sunday & holidays:
1:00 p.m. - 4:30 p.m.***
***These hours may vary due to emergencies, patient volumes, inclement weather and/or other unforseen circumstances.
Physician availability in our after hours clinic is limited, and may be withdrawn at any time without notice.
We also reserve the right to see patients in the order we believe most accurately reflects the acuity involved.
Undiagnosed conditions that have lasted two weeks or more should be appointed between 9:00 and 4:00 p.m. so that your child has better access to any specialists or testing services. These conditions include: headaches, abdominal pain, behavioral problems, etc.
Prescription refills should be phoned in between 8:00 a.m. and 5:00 p.m., as we do not provide prescription refills after hours. (In order to provide you with uninterrupted
service, 48 - hour notice is requested on all prescription refills.)
On occasions when it is necessary to close our after hours clinic earlier than normal, those patients remaining in clinic will be given the option to schedule an appointment for the next morning or go to the Emergency Room at East Alabama Medical Center.
To minimize wait times and any other inconvenience you may incur, we suggest scheduling an appointment during our normal business hours.
Option 7 Message for a Nurse
Option 8 Receptionist
Option 6 After-hours information/policy
Option 4 General information & Directions